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About the Support and Operations Center
- Mission:
The Support and Operations Center provides the University community with telephone and online assistance for campus computing and network-related problems , as well as monitoring the IT infrastructure. The SOC also includes the telephone trouble desk, office telephone services, and the University operators.
- Our services and hours
Please refer to our hours of operation and schedules for upcoming University holiday closures. - Where to find assistance:
• For help with general information technology questions, please call 258-HELP (8-4357) and select option 1. For an online chat with a consultant visit www.princeton.edu/oit and click on ‘Have a question?’. Or you may submit your question on our contact form . We are available 24 hours a day, 7 days a week.
• For help with University business applications (UBA), please call 258-HELP (8-4357) and select option 3. Or you may submit your question on our contact form . Assistance is available during University business hours.
• For help with telephone service, voice mail or EVM, please call 258-HELP (8-4357) and select option 4. Assistance is available during University business hours.
• For in person help, please visit the OIT Solutions Center at the Frist campus center. See www.princeton.edu/solutionscenter for directions and hours.
- Who we are
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Help Desk Specialists Neal Butuin Greg Blaha Tom Byrne Dan Candeto Mark Giannullo Tom McStravock Jesse Saunders Brad Wells |
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Last Updated: Tuesday April 08 2008