From the KnowledgeBase

Title:
Lists: Owner information including list and subscriber configuration
Synopsis:
List Owners: Frequently Asked Questions Regarding List Administration


Solution:

How do I access LISTSERV?

  • The LISTSERV email list management system is accessible through the LISTSERV web interface at www.princeton.edu/lists.  If you have an active Princeton email address (netID@princeton.edu), login to LISTSERV using your Princeton University email address and password. 
  • LISTSERV users with non-Princeton email addresses can access the LISTSERV web interface by registering for a LISTSERV password using their external email address  - an external address that is subscribed to a list on LISTSERV.  You can register for a LISTSERV password here.

How do I add or remove subscribers on my LISTSERV list?
In the List Management Dashboard, select the list you want to manage from the Select List pull-down menu.  Click List Management on the LISTSERV toolbar and select Subscriber Management.
·       To add a new subscriber, enter the subscriber's email address in the Add New Subscriber box and click on the Add to Listname button. To enter a subscriber's name in addition to the email address – this is optional – simply add their first and last name after their email address.
o   NOTE: If you are adding a new subscriber who is on the Princeton Exchange email service, add them as netID@princeton.edu;  do NOT add them as netID@exchange.princeton.edu.  
o   If you do not want the new subscriber to receive an email notification following addition to the list, select the radio button Do Not Notify the User.
·       To remove a subscriber or examine/change the subscriber's options, enter the subscriber's email address in the Examine or Delete Subscription box and click the Search in Listname button.  Make the desired changes on the View or Set Subscriber Options page and select Update to save the settings or Delete to remove the subscriber from the list.
o   For information on the subscriber options on this page, see this solution .
o   If you do not want the subscriber to receive an email notification of the change/deletion, select the radio button Do Not Notify the User.
o   The Delete From All Lists button on the View or Set Subscriber Options page will remove the subscriber from all lists owned by the Owner that is currently logged in.
 
How do I add a large number of subscribers from a spreadsheet of desired subscribers?
·       First, you will need to get the listing of subscribers into the proper format. The input file must be a plain text file, *.txt, (NOT a Word document or a spreadsheet) and must contain one email address per line, optionally followed by a space (or TAB) and the subscriber's name. If your list of subscribers is in an Excel spreadsheet or Word document, you will need to save it to the proper format before bulk processing to the LISTSERV list. Note the text file cannot contain any extraneous data, just a column of email addresses and (optional) subscriber name.
·       From List Management on the toolbar, select Subscriber Management. If you have several lists on LISTSERV that you are an Owner of, first select the list from the drop down box and ensure that you are adding subscribers to the desired list. Click on the Bulk Operations tab for the list. In the Function area, select the appropriate radio button. In the Input File box, browse or type in the path to the text file (created from step 1) containing the desired subscribers.
·       Before clicking the Import button on the Bulk Operations page, it is helpful to know how many subscribers included in your text file because once you click the Import button, LISTSERV will display a confirming message indicating how may subscribers have been successfully added/removed, and also, if there were any errors with the import. When you are ready, click the Import button to add/remove the subscribers. Verify that the proper numbers of subscribers have been added/removed.

How do I add or change a List Owner for my LISTSERV list(s)?
To add or change a List Owner for a list that you own, you will first need to be logged in to the LISTSERV web interface. Select List Management from the toolbar, then select List Configuration and List Configuration Tasks. If you own more than one list, select the list you want to modify from the Select List drop-down. You may then add/change /delete list owners' email addresses by modifying the Owner=  input box. To remove a List Owner, simply delete the owner's email address from the box.
When you are finished, click the Save button.
 
What is a Quiet Owner and how do I add Quiet Owners to my list(s)?
A Quiet Owner has the same list management abilities as a non-quiet list Owner, except that a Quiet Owner does not receive any error messages (e.g. bounce or non-delivery messages) or other administrative email notifications (e.g. subscribers voluntarily leaving the list) from LISTSERV. 
 
Note: A LISTSERV list must have at least one non-quiet Owner.
 
To add or change a Quiet Owner for a list that you own, you will first need to be logged in to the LISTSERV web interface. Select List Management from the toolbar, then select List Configuration and List Configuration Tasks. If you own more than one list, select the list you want to modify from the Select List drop-down. You may then add/change /delete list Quiet Owners' email addresses in the Quiet:  input box.
·       To make an existing list Owner a Quiet Owner, simply move the email address from the Owner= input box to the Quiet:  input box.
·       To remove a Quiet Owner, simply delete the owner's address from the Quiet: input box.
 
What is a Configuration Owner?
When set, the optional keyword Configuration-Owner=, restricts who is authorized to modify the list header configuration. This option is especially useful when a list has multiple Owners.    If a Configuration Owner is specified for a list, the remaining list Owners will still be able to perform list management tasks with the exception of making changes to the list header configuration.
 
Only OIT LISTSERV Administrators have the ability to set a Configuration Owner on a list.
The Configuration-Owner option is available to List Owners when requesting a new list via the LISTSERV list request form.  Existing Owners may request Configuration Owner(s) added to their list(s) by sending an email request to listhelp@princeton.edu .
 
How do I limit my list's subscribers to members of the Princeton community?
Note:  In order to do this, you may need to change your LISTSERV preferences.  In the upper right corner of the LISTSERV toolbar, click Preferences.  Under General Preferences, set the Mode to Expert Mode and click Update.

Select List Management from the toolbar, then List Configuration and List Configuration Tasks. If you own more than one list, select the list you want to modify from the Select List: drop-down. Click the Security tab. Scroll down to the Confidential section and, from the drop-down, select Service. Next, scroll down further to the Service section, type “ princeton.edu,*.princeton.edu “ (without quotes) in the input box. This will limit subscriber requests to subscribers who have princeton.edu email addresses.   This setting has no impact when a subscriber is directly added to the list by the list Owner.
 
How do I limit senders to members of the Princeton community?
Note:  In order to do this, you may need to change your LISTSERV preferences.  In the upper right corner of the LISTSERV toolbar, click Preferences.  Under General Preferences, set the Mode to Expert Mode and click Update.

Select List Management from the toolbar, then List Configuration and List Configuration Tasks. If you own more than one list, select the list you want to modify from the Select List: drop-down. Click the Security tab. Scroll down to to the Send section and drop the box down to set Send= to Service.  Scroll down further to the Service section, type "princeton.edu,*.princeton.edu" (without quotes) in the input box. This will limit postings to the list to those from people who have princeton.edu email addresses.

How do I access the archives for my list?
When you (an Owner) log into the LISTSERV web interface, you are brought to the List Management Dashboard.  On the List Management Dashboard, you will see a listing of the lists you own and additional tabular information about the current list configuration of your list(s). Simply click the name of the list in the table to access the list Home Page.  The Home Page displays the latest posted messages, the list archives, and the Search box for simple and advanced searches. 
On the right side of the screen is Search Archives.  Click on Advanced Options to search for a specific message by subject, authors email, key words (String) and/or date range.

What are sub-lists and super-lists and how can I use them to make posting to my list(s) easier?
A super-list is a "container" list that includes all the subscribers in a predefined set of sub-lists. A super-list becomes a super-list with the addition of the Sub-lists= keyword. The value of the keyword is a comma separated list of all the sub-lists. For example: Sub-lists= Testlist1, Testlist2 may be added to the list header of the super-list named Test to sub-list other LISTSERV lists named Testlist1 andTestlist2. The sub-lists added to your super-list must be lists that you own.
The difference between a normal list and a super-list is what happens when you post to it. With the super-list, the membership of all the sub-lists is added (recursively) and duplicates are suppressed. Other than that, the super-list is a normal list with its own archives, access control, etc.
Only the LISTSERV administrator can add the Sub-Lists= keyword to your lists.  If you wish to use sub-lists, please email your request to listhelp@princeton.edu .

Newsletter Templates
Newsletter templates for LISTSERV lists are a new feature in LISTSERV 16.0, however, they are disabled by default.  To request that newsletter templates be enabled for your list(s), email your request to listhelp@princeton.edu.
Once the newsletter template is enabled for your list, login to the List Management Dashboard, select the list name in the table to get the list Home Page.  On the list Home Page, click on  Newsletter Templates in the Options section on the right side of the page.


For additional detailed information on using Newsletter Templates, see List Owner Manual: Creating Customized HTML Newsletters


For detailed documentation, see L-Soft LISTSERV 16.0 List Owner’s Manual.

Last Updated:
April 17, 2014

Solution ID:
9153