Synopsis:
OIT provides BlackBerry service for its Exchange customers. BlackBerry services enable people to have access to their Exchange mail and calendaring information in real time, whenever they need it.

Solution:
Service Costs
Princeton University now has contracts with Verizon, AT&T and T-mobile that provide various discounts on monthly services and equipment. Blackberry devices generally range from $99 to $199 with a new 2 year contract depending on the monthly specials we have with our carriers. The standard 450 minute plan with unlimited data and email will cost between $68-74 a month.

Registration with OIT is the last piece. Blackberry service for Exchange requires a user license and a monthly $10 fee for support. OIT Software Support can also provide software set up for a onetime charge of $172. *Please note: Your device must have a BlackBerry Enterprise Service data plan in order to communicate with the server. Please verify this with your wireless carrier before registering with OIT.

How do you get BlackBerry services from OIT?

1. Use Outlook Exchange calendaring and e-mail services
Make sure that you are using the OIT Exchange e-mail service. For more information, see www.princeton.edu/exchange.

2. Choose your device and wireless network service provider
Decide which device is best for you. You can preview all of the BlackBerry handheld models by visiting our various wireless carriers at http://www.princeton.edu/telecom/cellphoneinfopage.html. This page will guide you through the purchasing process and answer any other questions you might have about wireless devices at Princeton.

3. Register with OIT
Once you have your device in hand, register for a user-license on the OIT BlackBerry Server and for installation help by completing and submitting this form: https://opm.princeton.edu/forms/restricted/Blackberry.html. Someone from OIT will contact you and schedule your installation appointment within three business days of receiving the request.

Security service for lost or stolen BlackBerrys
As a security service, the OIT Help Desk consultants can initiate a request to disable your BlackBerry in the event it is lost or stolen. At your request, the BlackBerry administrator can issue what is called a 'Kill Handheld' signal. This operation disables your account, which prevents unauthorized access and clears all personal data from your BlackBerry. The data cleared includes stored messages, Contacts, Calendar, Notes, and Task data. Deleting this data from your BlackBerry does not affect the synchronized data that may be on your computer.

If you have questions about this service, or to report a lost or stolen BlackBerry, contact the OIT Help Desk by calling (609) 258-4357 (258-HELP) or sending e-mail to helpdesk@princeton.edu.