Synopsis:
OIT provides BlackBerry service for its Exchange customers. BlackBerry services enable people to have access to their Exchange mail and calendaring information in real time, whenever they need it.

Solution:
Princeton University has contracts with Verizon, AT&T and T-mobile that provide various discounts on monthly services and equipment. Blackberry devices generally range from $99 to $199 with a new 2 year contract depending on the monthly specials we have with our carriers. The standard 450 minute plan with unlimited data and email will cost between $68-74 a month. Registration with OIT is the last piece.

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Activate BlackBerry services with OIT
Blackberry service for Exchange requires a user license and a monthly $10 fee for support. OIT Software Support can also provide software set up for a onetime charge of $172. *Please note: Your device must have a BlackBerry Enterprise Service data plan in order to communicate with the server. Please verify this with your wireless carrier before registering with OIT.

• Use Outlook Exchange calendaring and e-mail services
  Make sure that you are using the OIT Exchange e-mail service. For more information, see www.princeton.edu/exchange.
• Choose your device and wireless network service provider
  Decide which device is best for you. You can preview all of the BlackBerry handheld models by visiting our various wireless carriers at Princeton purchasing programs. This page will guide you through the purchasing process and answer any other questions you might have about wireless devices at Princeton.
• Register with OIT
  Once you have your device in hand, register for a user-license on the OIT BlackBerry Server and for installation help by completing and submitting the BlackBerry Activation Request Form. OIT will contact you and schedule your installation appointment within three business days of receiving the request.
• To discontinue BlackBerry service, please use the Disconnect Blackberry form.

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Security service for lost or stolen BlackBerry devices
As a security service, Help Desk staff have the ability to verify BlackBerry Services are enabled for a user and to assist with wipe/lock of a device if a BlackBerry is lost or stolen. Please see: kb.princeton.edu/1059 for complete information if you have lost your smart phone.

OIT Help Desk consultants also process requests such as deleting users, moving devices to new users, and other BlackBerry related services. Please use the Help Desk incoming queue if you are a technical consultant using the OPM ticket tracking system for such requests.

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