From the KnowledgeBase

Title:
Exchange: Mac OS X choices for e-mail and calendaring software
Synopsis:
Exchange e-mail and calendaring software choices for Macintosh OS X users


Solution:
With the Exchange e-mail and calendaring infrastructure at Princeton University, Macintosh users can use software with full functionality with Exchange e-mail and calendaring servers.

Recommendations
  • If you prefer integrated e-mail and calendaring within one program, and are happy using Entourage, you should upgrade your software to Entourage 2008 Web Services Edition.
  • For Exchange capability to the fullest with e-mail and calendaring (yet separate programs) Mac Mail and iCal using OS X 10.6 or greater are recommended. Exchange 2010 natively supports Apple Mail and iCal within Mac OS X 10.6 or greater.

Operating system considerations

If your computer is running less than 10.6 Snow Leopard, it is suggested that you upgrade your operating system. OIT Software Support is available to discuss your options with you and configure your computer as you request.

If your computer is running 10.6 Snow Leopard or greater, your options are...

  • WebMail (OWA)
  • Apple Mail/iCal/Address Book in Exchange mode
  • Microsoft Entourage 2008 Web Services Edition
  • Microsoft Outlook 2011
  • Thunderbird in Exchange/IMAP mode and iCal/Address Book in Exchange mode

If your computer is running between 10.4.9 Tiger and 10.5 Leopard, your options are...

  • WebMail (OWA)
  • Microsoft Entourage 2008 Web Services Edition
  • Microsoft Outlook 2011
  • Apple Mail in IMAP mode (no calendaring available)
  • Thunderbird in Exchange/IMAP mode


Apple Mail and iCal settings for Exchange

Microsoft Outlook/Entourage settings for Exchange

Thunderbird settings for Exchange

Known Issues to be taken into consideration for Mac OS X users
Any version of Entourage older than 2008 Web Services Edition cannot take advantage of advanced Exchange benefits, and if desired, you will need to upgrade to Entourage 2008 Web Services Edition. Please contact the Help Desk to schedule an appointment with Software Support or your departmental technical support representative for help. Technical support representatives should see kb.princeton.edu/1013 for installation and upgrade instructions.

Mac users should be aware of the following when switching from Entourage to Apple Mail/iCal/Address Book:
  • Messages deleted from Apple Mail are hard-deleted and cannot be recovered using Recover Deleted Items.
  • iCal cannot access Public Folders.
  • Using different e-mail clients on different computers can cause duplicate appointments; see: kb.princeton.edu/1106.
  • Entourage Tasks list and To Do List are separate lists. Items in the To Do List cannot be migrated.
  • Entourage address groups cannot be migrated and must be recreated manually.
  • Entourage Notes cannot be migrated.
  • Entourage Rules cannot be migrated and must be recreated manually.

Related Links:

Last Updated:
October 15, 2012

Solution ID:
9540