Synopsis:
Exchange: Configuration settings for Mac Mail in Mac OS X

Solution:
Mac Mail in Mac OS X and Microsoft Entourage can both be used to access Exchange accounts. Please note that Mac Mail cannot access Exchange calendar, contacts, notes, or tasks; only e-mail. Entourage is more appropriate for Exchange users as it can access Exchange calendar, contacts, and e-mail (but cannot access notes or tasks). For Entourage configuration, See Solution 9684.

• Exchange email settings for Mac OS X 10.5 & 10.6, Mac OS X 10.4
• LDAP configuration – All versions
  

Apple Mail account configuration - Mac OS X 10.5 and 10.6

• When you open Mac Mail for the first time, or when no accounts are available, you will see the Add Account screen.
• If the Add Account screen does not launch automatically, or if you wish to add an additional account:
  • From the Mail menu at the top of the screen, select Preferences
  • On the top of the Preferences window select Accounts
  • At the bottom left of the Accounts screen, click the + button
• The Add Account screen will prompt you for your Full Name, Email Address and Password.
• You should enter in your name as you wish it to be displayed on outgoing messages, your full Princeton e-mail address(netID@Princeton.edu) and your Princeton account password then click Continue.

  

• The next screen will ask you for information regarding your Incoming Mail Server, enter in the following:
  • Account Type:
    • OS 10.5: Exchange
    • OS 10.6: Exchange IMAP
  • Description: Princeton Exchange
  • Incoming Mail Server: exchangeimap.princeton.edu
  • User Name: Your Princeton netID
  • Password: Your Princeton account password
  • Outlook Web Access Server: owa.princeton.edu

  

• Once the above information has been entered, click Continue.
• Ensure that Use Secure Sockets Layer(SSL) is checked and Authentication is set to Password then click Continue.

  

• The next screen will prompt you for information regarding your Outgoing Mail Server, enter in the following:
  • Description: Princeton SMTP
  • Outgoing Mail Server: smtp.princeton.edu
  • Check Use Authentication
  • Username: Your Princeton netID
  • Password: Your Princeton account password

  

• Once the above information has been entered, click Continue.
• Ensure that Use Secure Sockets Later(SSL) is checked and Authentication is set to Password then click Continue.

  

• Review the information you have entered and click Create.

  

• Next, from the Mail menu at the top of the screen, select Preferences.
• On the top of the Preferences window select Accounts.
• Locate the Princeton E-Mail account you have just created on the left of the screen and select it.
• On the bottom right of the screen, locate the Outgoing Mail Server section, click the drop down list and select Edit Server List...

  

• Ensuring that Princeton SMTP is selected at the top of this screen, select the Advanced Tab.
• Select the option to use a custom port and enter in 587.

  

• Click OK and close the Accounts window.
• Your Princeton E-mail should now be configured and ready for use.
• Continue with LDAP configuration
  

Apple Mail account configuration - Mac OS X 10.4

• When you open Mac Mail for the first time, or when no accounts are available, you will see the Add Account screen.
• If the Add Account screen does not launch automatically, or if you wish to add an additional account:
  • From the Mail menu at the top of the screen, select Preferences
  • On the top of the Preferences window select Accounts
  • At the bottom left of the Accounts screen, click the + button
• You will be prompted for general information regarding your account. You should enter:
  • Account Type: Exchange
  • Full Name: Your name as you wish it to be displayed on outgoing messages.
  • Email Address: Your full Princeton e-mail address(netID@Princeton.edu)

  

• The next screen will ask you for information regarding your Incoming Mail Server, enter in the following:
  • Incoming Mail Server: exchangeimap.princeton.edu
  • User Name: Your Princeton netID
  • Password: Your Princeton account password
  • Outlook Web Access Server: owa.princeton.edu

  

• Once the above information has been entered, click Continue.
• Ensure that Use Secure Sockets Layer(SSL) is checked and Authentication is set to Password then click Continue.

  

• The next screen will prompt you for information regarding your Outgoing Mail Server, enter in the following:
  • Outgoing Mail Server: smtp.princeton.edu
  • Check Use Authentication
  • Username: Your Princeton netID
  • Password: Your Princeton account password

  

• Once the above information has been entered, click Continue.
• Ensure that Use Secure Sockets Later(SSL) is checked and Authentication is set to Password then click Continue.

  

• Review the information you have entered and click Continue then Done.

  

• Next, from the Mail menu at the top of the screen, select Preferences.
• On the top of the Preferences window select Accounts.
• Locate the Princeton E-Mail account you have just created on the left of the screen and select it.
• On the bottom right of the screen, locate the Outgoing Mail Server section and click on Server Settings.
• Enter in 587 as the Server port.

  

• Click OK and close the Accounts window.
• Your Princeton E-mail should now be configured and ready for use.
• Continue with LDAP configuration
  

If Mac Mail does not display new messages or rebuilding the mailbox clears the current message list but does not repopulate the list, remove the Exchange server preference file from /Users/username/Library/Preferences/com.apple.IISSupport.plist. After deleting this file, open Mail preferences and enter the mail server name again.

This problem can occur when switching Mac Mail from an Exchange client to an IMAP client.

LDAP configuration – All versions

• From the Mail menu, select Preferences.
• Select Composing from the buttons at the top of the window.
• Check "automatically complete addresses," if it is not already checked and then click the Configure LDAP button.
• In the new window, click the + sign.
• On this screen, you will be prompted to enter in your LDAP server information which should be as follows:
  • Name: Princeton University
  • Server: ldap.princeton.edu
  • Port: 389
  • Search Base: o=Princeton University,c=US
  • Scope: Subtree

  

• Click Save, and then Done.
• Now the Mac Mail client will attempt to auto-complete messages as you address them.