From the KnowledgeBase
Windows: Information regarding OIT support levels for Windows 7 and Vista
Solution:
The following information is for OIT technical support staff and is
intended
for posting of updates on support levels for Windows 7 and Vista on
campus, as
well as resource tools available for support. For details regarding OIT
full
support for images on specific hardware and areas of support, please
see the information below.
Windows
7
At this time, OIT is in the process of testing Windows 7 for migration
and implementation purposes. Please see kb.princeton.edu/9874
for more information if you are planning to upgrade or purchase this
operating system.
Windows
Vista
Fully supported hardware and imaging tools
OIT is currently offering full Vista/Office 2007 support for:
-
Non-DeSC computers in departments
The OIT Vista imaging tools were placed into production and are now available to campus technical staff for departmental non-DeSC computers. See braveheart.princeton.edu/rollout for the Vista Setup Guide which describes how to set up Vista Enterprise Edition for departmental machines.A Microsoft Vista Enterprise image is available for the Dell Latitude D620, D630 (Laptops), Optiplex 745, GX620 and the 755 (Desktops) & Lenovo X61T (TabletPC when they becomes available). - Students covered by Microsoft Campus Agreement
Support and tools to maintain Vista computers on campus have been put into place for imaged and non-imaged Vista machines. Other areas offering full support for Vista:
- OIT KnowledgeBase
- OIT Tech Clinic
- OIT Tech Depot
- OIT Help Desk
- OIT Hardware Support
- OIT Software Support
- OIT Clusters
- RCCs
- Windows Systems (Active Directory, ntprintserver, WSUS, KMS)
- Faculty Computer Program (Optiplex 745, Dell D620, Lenovo X60T)
- Faculty Computer Program (Dell D630, Lenovo X61T)
- SCI
- All student computers
- Personally owned purchases
Please e-mail vista@princeton.edu with any questions that you may regarding this information.
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