From the KnowledgeBase
The following information contains basic instructions for setting up an online session with iLinc.
iLink provides conferencing services with voice over IP audio -- you will no longer have to arrange for separate audio service.
How to request an account
See: princeton.ilinc.com and use the 'Click here...' link to submit your request to the Help Desk for an iLinc (Session Leader) Account. You will only need to set up your iLinc account once; after that you can go directly to the iLinc site to log in and create online sessions. Once your request has been processed, you will receive e-mail notification that you account has been activated. This e-mail will also include a link to the iLinc Login page, instructions on getting started, and other valuable information.
If you desire voice communication during your session, you can use iLinc's Internet Audio (Voice Over IP) capability. This allows you to communicate with your attendees. It will also, if you allow it, enable them to communicate with you as well as with each other. It is strongly recommended that all session leaders utilize a USB headset, and you'll want to recommend the same to participants who wish to speak during your session. Otherwise, all may experience audio static, feedback, and echo effects. You'll want to connect your headset to your computer and test it before logging into the iLinc application. This will ensure that iLinc recognizes it as your intended (default) audio input and output device. Macintosh users: Since Mac computers transmit audio at a different rate than PCs, it's even more important that a USB headset, not an analog one with separate connections for the the headphones and another for the microphone, be used. In some cases, or for some computer models, even though you used System Preferences to identify your headset as the default device, you'll want to select it again from within iLinc.
System check and software
You will need to install the iLinc software client onto your computer. [Note that installation of the native Mac client will require administrative privileges for Mac users. If you do not have administrative privileges on your Mac computer, see your departmental support staff (SCAD/DCS) or contact the Help Desk at 8-HELP (4357) to request assistance from Software Support.) To prepare your computer and to install the iLinc software, go to: https://princeton.ilinc.com and click System Test. Once the information in Part I has been populated and all items read OK, click the Start Part II button to begin installation, launch the iLinc client software, and open an iLinc Test session. The Audio Wizard will begin automatically. Note that this is not your actual session, rather it is a generic one in which you will test your audio. Note that you can re-test your audio by clicking Controls --> Audio Wizard and following the on-screen instructions.
Arrange for teleconference services if not using VOIP
This is optional. If you prefer to use the telephone, you will need to arrange for separate teleconference services beforehand so that the information can be included in your iLinc invitation. To learn about and set up teleconferencing, go to the OIT Telephone Services home page.
Set up your session
Upon receiving notification that your iLinc account has been activated, go to https://princeton.ilinc.com to log into the Communication Center. Log in with your new iLinc User Name and the iLinc password that you have selected.
Logging in for the first time?
- Click the Add New Session button on the left.
- Select Folder, enter a name in the Folder Name field, and click the Save button. This will enable you to store your sessions in your own folder.
Already created your folder?
- Click the Add New Session button on the left.
- Select the appropriate type of activity or event you wish to schedule.
Maximum simultaneous connections
- Using the preferred View — Quick, Wizard or Form — enter a Title for the session, enter a Password for the session, and complete the scheduling* information.
- If you are simply creating a personal meeting room for future sessions, click the Save button. You will be returned to your home page.
- If you are ready to send e-mail invitations to this session now, then, in the Attendees section, enter their first and last name, their e-mail address, and click the Add button after each entry. Once you've entered all the attendees, click the Save/Send button and the iLinc system will send invitations to all those invited. You will then be returned to your home page.
- To enter your session, click the corresponding JOIN button.
*An 'Always-Open' room
You may wish to create at least one 'Always Open' meeting room (or class or webinar). This will allow you to utilize the same web site address each time you want to meet. For recurring meetings, this may even eliminate the need for e-mailed invitations. To do this you'll want to select the option for Open under Schedule when adding the session. Your account activation e-mail provides instructions for an Always Open room.
If you need assistance
Contact the OIT Help Desk at 1-609-258-HELP(4357) if you have questions, need help joining a session, would like training, or need help arranging and preparing for your conference. Additional information is available from the online tutorials provided at the iLinc site, however these documents are vendor-generated. Any Princeton-specific information is available at https://princeton.ilinc.com.
Important information to all session leaders
This system is not designed for long-term content storage. If you are permitted to upload and stage files or documents for use in your meeting or event, or if you have been given the ability to record sessions, these files should not be stored here. Any files stored here will be automatically deactivated and deleted after 7 days. Note: Session recording is not enabled by default. If you ever need to record a session, please contact the Help Desk.