From the KnowledgeBase
Proofpoint: Safe and blocked lists; how to manage them
Solution:
The following was obtained Proofpoint's support web site. If you wish to
add entries to your block list, see these instructions.
Matching an entire domain or a sub-domain
You can safe/block list a sub-domain, or an entire domain. Enter @foofoo.com
if you wish to only safelist mail from the main foofoo.com domain. However,
if you wish to safelist mail from any foofoo.com host, enter foofoo.com without
the @ symbol; this will match any host/sub-domain.
Case-sensitivity
Safe/Blocked list entries should always match regardless of case. For example,
if you enter USER@Domain.com, it should match user@domain.com and vice versa.
Blocklists
It is not currently possible to add a "blocklist" link to the digest.
You must open
your Manage My Account
page and add the blocklist address manually.
From address vs. Sender address
While it is "legal" to use a different From (or, display) email address than
the one used as the Sender address, spammers often use this loophole to make
the email "look" like it's coming from a more reputable sender. Proofpoint
matches against the Sender address, so the email address which appears in
the email client as "From" will not always be the address which should be
entered in the safe/block list. A user may need to view the email header
in order to see the real Sender address. Clicking the safelist link from
the digest automatically uses the Sender address and relieves the user of
this task.

