New Solutions

New Solutions
(Solutions added to the KnowledgeBase in the past 14 days.)
9979 DeSC: Microsoft Word crashes or hangs after software distribution
9978 VPN: 701 Carnegie office machines and Windows Remote Desktop
9977 Conferencing: How to collaborate using telephone/video/computer technology
Newly Updated Solutions
(Solutions updated in the past 30 days.)
9193 Online Forms: New user accounts and access, quota, and service requests
4450 How can I change my e-mail address / I am unhappy with my OIT NetID?
9979 DeSC: Microsoft Word crashes or hangs after software distribution
9866 Vista: Configuration settings for Virtual Private Networking (VPN)
9348 Windows XP: Virtual Private Networking (VPN) configuration settings
2832 DeSC: How can I log into my office computer from home with remote access?
9978 VPN: 701 Carnegie office machines and Windows Remote Desktop
9922 SCORE/PeopleSoft: Clearing your browser's cache to fix error messages
9047 NetAtlas: OIT Network Database and how to make changes
9977 Conferencing: How to collaborate using telephone/video/computer technology
9914 iPhone: Information and setup guide for Exchange and e-mail settings
9821 Telephone Services: Voice Mail Answers to Frequently Asked Questions (FAQ)
9895 WebEx: Answers to Frequently Asked Questions (FAQ)
8486 What is my computer's hostname? How to obtain the hostname and IP address
9948 Test of server migration. Please ignore.
9691 OIT Publications: PDF format publications and brochures online
9854 OIT Windows 7 migration project: Rollout details for Windows 7 at Princeton
4642 Computers: How can I buy a computer from Princeton for myself or departmental use?
7267 OIT Software Servers: Where to download software
9513 OIT Software Sales: Software info and availability on campus
8700 Word: Foreign language dictionaries, thesauri and spell checkers
9874 Windows: What version of Windows should I buy? What are the differences?
9718 Windows XP: How to upgrade your operating system to Service Pack 3 (SP3)
3406 Web publishing: Answers to Frequently Asked Questions (FAQ)
8427 Star Office: Answers to Frequently Asked Questions
9454 Solutions Center: Location, hours of operation, and services offered
8388 Software Sales: How to purchase software and licensing from OIT
9442 Office 2003: How to install Microsoft Office 2003 and where to get it
8913 Help! I don't have my Windows CD with me for an installation!
4626 Adobe Acrobat: Answers to Frequently Asked Questions (FAQ)
9148 Dreamweaver: Answers to Frequently Asked Questions (FAQ)
9185 Adobe Acrobat: How can I convert a document to .PDF format?
9858 OIT Windows 7 migration project: Software compatibility testing
9883 OIT Windows 7 migration project: Information regarding OIT support levels
8384 Windows: What version of Windows do I have?
9592 SCI: Why should I buy an SCI computer?
9203 Dormnet: Hardware and software minimum requirements for 2009-10
8389 Computers: What should I buy? What are the minimum requirements?
3140 OIT Education and Training: Answers to Frequently Asked Questions
9876 DeSC: Vista and Office 2007 migration information
9192 DeSC: Procedure to change existing DeSC machine name
9894 DeSC: Laptops in DeSC Program
9521 DeSC: Keyserver service for licensed software on DeSC computers
3022 DeSC: How to add a computer to DeSC and the Princeton Windows domain
5861 DeSC: How can I install software on my office computer myself?
8936 DeSC: Does OIT recommend any defragmentation software for Windows?
9873 DeSC: Do I have a DeSC computer? How do I use the DeSC Info App?
3522 DeSC: Answers to Frequently Asked Questions (FAQ)
9383 Telephone Services: Mobile phone loaner program for faculty and staff
8020 Wireless Internet Service: Answers to Frequently Asked Questions (FAQ)
9651 TLI: Technology Learning Initiative: OIT Service Providers
9404 GIS: Software availability on campus to print and/or view .dwg files
3362 Clusters: Answers to Frequently Asked Questions (FAQ)
3108 Job opportunities for students and graduate students at OIT
3554 Princeton's Board of Trustees
9277 Lists: Information for list subscribers including subcribe, unsubscribe, search archives
9808 OIT RSS feeds: Answers to Frequently Asked Questions (FAQ)
9970 TSM: How to restore files from the TSM backup service
9969 TSM: Computer backup service for faculty and staff (FAQ)
4660 Princeton Video Productions Agency: Graduation video
9716 Digital conversion requests: Video-on-Demand and streaming file creation service
9920 Humanities Resource Center: Answers to Frequently Asked Questions (FAQ)
9964 Academic Services Groups: OIT services for academic support
9832 Exchange Calendar: OIT Public folder resource calendars and contacts
9288 Accounts and Passwords: Answers to Frequently Asked Questions (FAQ)
9746 Language Placement Test (LPT) at Princeton University
9838 Windows: How to manually remove a computer from the Princeton domain
9824 Digital Suitcase: How to publish your blog export files back to the web
9822 Digital Suitcase: How to import your mbox file into an e-mail client
9933 Digital Signage Systems (DSS): Electronic displays at Princeton University
9825 Digital Suitcase: How to migrate WebMail address books into other e-mail clients
9947 Antivirus Software: What are my software choices after I leave the University?
3540 Academics: Summer courses at Princeton University
8411 Media Services: AudioVisual requests through OIT
4972 Information about Academics at Princeton University
9905 Online Collaboration Tools at Princeton: Answers to Frequently Asked Questions (FAQ)
9435 Lifelong Learning for Online Alumni: @princeton CoursewareTM
4096 Lecture Builder: Almagest Answers to Frequently Asked Questions (FAQ)
4906 Accounts: Resetting a forgotten or unknown OIT password
9709 Princeton University Blog Service: Weblog hosting and set up
9187 Web Surveys: Princeton University survey facilities
3110 Printing: Where does the University offer color printing?
8712 New Media Center: Availability of CD-ROM writers
4786 New Media Center: Answers to Frequently Asked Questions (FAQ)
9186 Event Streaming: WebMedia; Answers to Frequently Asked Questions (FAQ)
3884 Scanning: Campus locations of scanners for images and text (OCR)
9976 OIT Style Guide: How should I write that word? An A to Z
9531 Princeton University and OIT editorial style guides
9204 PeopleSoft HCM: Answers to Frequently Asked Questions (FAQ)
9225 UBAs: How to request access to University Business Applications
9897 WebEx: How to set up a webinar conference and invite attendees
9755 Grad Housing: Networking, wireless, cable TV and telephone services
9380 Telephone Services: Student telephone and voice processing information
9464 Telephone Services: How to find out your Student Pac Code online
8199 Telephone Services: Instructions for use and reporting problems, including voice mail
9817 Telephone Services: How to schedule a telephone conference call
9844 Telephone Services: Campus Courtesy phones
9144 OIT Service: Classroom in a Box
2902 Clusters: Available printers on campus
9440 Clusters: Why can't I log in to any of the Mac OS X cluster computers?
9797 Clusters: Which cluster computers have DVD burn capable drives?
9925 Clusters: Unable to launch Firefox on a cluster Mac
8577 Clusters: Reserving a cluster computer facility for use
4954 Clusters: Report cluster alarm to Public Safety at 8-3134
8873 Clusters: Replacing toner and paper in the cluster printers
9460 Clusters: Preferences on OS X Mac computers stored on your H: drive
9927 Clusters: Mac OS X computers now dual boot into two operating systems
9461 Clusters: Mac OS X Answers to Frequently Asked Questions (FAQ)
4394 Clusters: Is there a Lost and Found?
3360 Clusters: How to request new software (or more recent versions)
9458 Clusters: How to read your e-mail from a cluster Windows computer
9229 Clusters: Document Locked error message
4388 Clusters: Can I save my personal files on a cluster computer?
3878 Clusters: Available software on OIT cluster computers
4364 Clusters: Are people permitted to install software on cluster computers?
9975 Printing: Cluster and library print quota information
9110 Uniprint: Release stations in OIT clusters and dorm facilities for students
8329 Dormnet: How do I print to an OIT Cluster or dorm printer from my room?
9745 Dormnet: Mac OS X: How to print to a cluster printer
9275 Blackboard: Login Troubleshooting
8439 Blackboard: How to add and/or remove students
8506 Blackboard: Answers to Frequently Asked Questions (FAQ)
9715 Blackboard Sectioning Tool: Frequently Asked Questions (FAQ)
9963 WebSpace: Answers to Frequently Asked Questions (FAQ)
9946 Web publishing: OIT Web Development Services and Roxen overview
9974 Telephone Services: Mobile Technology Purchasing Program
9141 PeopleSoft Curriculum Management: Answers to Frequently Asked Questions (FAQ)
9449 PeopleSoft: Recommended and supported browsers
9884 OIT mobile technology loaner programs; BlackBerry devices, cell phones, wireless cards
9686 Handhelds: Does OIT support PDAs, PIMs, and BlackBerry smartphones?